Ear & Hearing RemoteCare

Ear & Hearing RemoteCare

Ear & Hearing RemoteCare

We are now offering RemoteCare as part of our services to help you stay connected to your loved ones.

We all know good hearing is paramount in enabling people to stay connected to life. For this reason, should the current COVID-19 isolation measures be impacting your ability to visit our clinics in person, please note that we have introduced a new RemoteCare appointment option.

This service enables you to receive support for your hearing needs remotely without having to leave home. Our audiologists can be reached via phone, videocall, or any other means of remote communication you may prefer. As always, we aim to assist you in maximising your hearing, listening and communication ability.

To request a RemoteCare appointment please call us on 1300 761 667.

Eligible WorkCover Pensioners, Veterans & NDIS clients:

If you are eligible for free/subsidised hearing services through WorkCover, the Government’s Hearing Services Program (HSP) or NDIS, you can now take advantage of our new RemoteCare appointment option. This means you can now access a number of benefits over the phone remotely, without needing to visit our clinics in person.

To find out the services for which you may be eligible, and how to book a RemoteCare appointment with one of our audiologists, please contact us.

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COVID-19 Coronavirus Update

COVID-19 Coronavirus Update

COVID-19 Coronavirus Update

We are here to support your hearing needs, while ensuring your safety remains our top priority!

Throughout this period when people are practising social distancing and needing to communicate via phones, Skype and other methods of video-chatting, good hearing is essential.

In doing our utmost to ensure you receive timely support for your hearing needs, please be assured we are following the strictest hygiene protocols to ensure your health and safety, and that of our staff, remain our top priority.

While keeping our main clinics open (some full-time and some part-time) for traditional in-clinic appointments, we also offer and encourage remote support over the telephone, via video calls, and by using RemoteCare apps, as appropriate.

To book an appointment, call us on 1300 761 667. Should you prefer to book online we will call you to organise the best way to support your hearing requirements.

Throughout this challenging time, we will continue to be adaptive and innovative in assisting you with all your hearing needs while adhering to every possible hygiene measure to ensure your health and safety, and that of our staff.

Your wellbeing remains our top priority at all times.