NDIS Hearing Services

Support for Hearing Disability / Hearing Loss

What is NDIS Hearing Disability Support?

The National Disability Insurance Scheme (NDIS) is an Australian government program which provides support to Australians between the ages of 26-65 with permanent disability. In particular, the NDIS can provide hearing supports for eligible Australians who meet the application criteria. Prior to the NDIS, there was no government support available for those aged between 26-65 with debilitating permanent hearing loss. However, through the NDIS, eligible individuals can receive significant financial support for hearing aids, assistive listening technology and hearing rehabilitation services. Understanding the NDIS can be challenging. As an accredited registered NDIS provider, our audiologists are here to guide you through the process and help you achieve the best outcomes possible for your hearing and wellbeing.
hearing, eligible, services, card, accredited, people, obtain, veterans, supply, fitting

NDIS Provider for Hearing Services

Ear and Hearing Australia is an NDIS registered hearing services provider with 14 clinics in Melbourne. Ear and Hearing Australia has been offering the most professional and the best level of hearing care by independent Australian qualified audiologists since 1998.

hearing, premium, effectively, individual, specific, solutioron, best, provide, assess, ensuring

How NDIS Support people with Hearing loss?

Through the NDIS, Australian individuals with hearing loss can gain access to the following:

NDIS Hearing Loss Eligibility and Criteria

To be eligible for hearing services through the NDIS you must be:

  • An Australian citizen, or holder of a permanent visa
  • Be between the ages of 26-65 at the time of application
  • Have an average hearing loss of 65 decibels or more in your better ear

Although a specific level of hearing loss is noted as eligibility for funding, NDIS takes each case on its own merits. If your hearing loss is having a significant impact on your ability to partake in your everyday activities, whether it be work-related or social, you may still be eligible for funding. It is worthwhile having a chat with a qualified audiologist to determine whether you have a case.

fitting a hearing aid on man at Ear and Hearing
resound, ability, sense, make, needs, brain, information, collect, natural, mrie

The first step to apply for NDIS funding is to book a hearing assessment with one of our qualified audiologists and start filling out an NDIS Access Request Form. At the appointment, the audiologist will perform a comprehensive hearing assessment that will be used to supplement your application. You will also be asked questions regarding how your hearing loss is impacting your lifestyle and functional capacity. The NDIS will provide funding for ‘reasonable and necessary’ supports, therefore, the more information you provide regarding your situation the better.

Please note that the initial diagnostic assessment is not funded by the NDIS, however you may be eligible for a Medicare subsidy, or services through the Hearing Services Program (HSP).

If your application is successful you will receive confirmation from NDIS on your level of funding. NDIS will spread out your funding across different categories based on your needs. Once we receive confirmation of your successful application, you will be able to receive your services through us.

Book an appointment with one of our audiologist to have a hearing test, discuss your hearing loss requirements, and to find out about NDIS hearing services eligibility and funding process.

FAQs

What is the NDIS?

NDIS is an Australian government program which provides financial support to individual Australians between the ages of 26-65 with permanent disability. The National Disability Insurance Agency (NDIA) is responsible for implementing the NDIS.

What is the difference between the NDIS and NDIA?

The NDIS is the program which provides supports for people with a disability. The NDIA is the government organisation which implements the NDIS. The NDIA employ staff that approve NDIS applications, allocate funding and support people with a disability and their families.

Am I eligible for the NDIS?

To be eligible for hearing services through the NDIS you must be:

  • An Australian citizen, or holder of a permanent visa
  • Be between the ages of 26-65 at the time of application
  • Have an average hearing loss of 65 decibels or more in your better ear*

What if I do not meet the hearing loss criteria?

Although a specific level of hearing loss is noted as criteria for funding, NDIS takes each case on its own merits. If your hearing loss is having a significant impact on your ability to partake in your everyday activities, whether it be work-related or social, you may still be eligible for funding. It is worthwhile having a chat with a qualified audiologist to determine whether you have a case.

Who will manage the funds for my plan?

There are three ways for your plan to be managed under the NDIS

  1. Self managed: you will be responsible for ensuring all invoices are paid on time and will need to claim back through NDIA yourself. This option also gives you the opportunity to use audiologists who are not registered with the NDIA
  2. Plan managed: a third party organisation will make claims and pay providers on your behalf
  3. NDIA managed: NDIA will manage the funds for you and pay your invoices. You must use a registered NDIS service provider to use this option.

What if I am unhappy with the level of funding provided?

If you are unhappy with the level of funding provided then you are able to request a review of your application. Please make sure that any requested changes are confirmed in writing in your plan before making any purchases of devices or services. Any purchases made prior to any confirmed changes in your plan, will not be reimbursed by the NDIS.

Can I get the best hearing aids/technology/supports through the NDIS?

The NDIS will cover funding for “reasonable and necessary” supports. The NDIS will take into account the functional impact your hearing loss is having on your lifestyle and make a decision on what hearing supports are best for you. This is why it is important to give as much information to your audiologist as possible, so your application reflects your circumstances as closely as possible. Your audiologist will always advocate for the best supports possible, however the final decision on funding rests with the NDIA.

Can I choose my own audiologist/provider on the NDIS?

Choosing the best audiologist is one of the most important steps for achieving the best hearing rehabilitation outcomes. If you are self-managed or plan managed, then you are able to choose your own audiologist. You can request to have your supports changed to self-managed on your NDIS plan if you would like more freedom to select your own provider. You will need to speak with your plan coordinator and confirm the change in writing before paying for any services to ensure your purchases will be covered by your plan.

Can I be on the HSP and the NDIS at the same time?

Yes you can. A person can be eligible for both the HSP and the NDIS if they meet the eligibility criteria of both programs. For example, a person may have a significant hearing loss that fits within the NDIS criteria for eligibility, and also carry a DVA Gold card which gives them access to the HSP. Even if you are already on the HSP and want to receive benefits from the NDIS, you must still apply for the program.

Where a support is available through the HSP, the NDIS will not fund an equivalent support. That is, participants in both programs cannot ‘double dip’ and receive the same support at the same time from both programs. Additional supports can be funded by the NDIS so long as they are “reasonable and necessary” for the individual. Some supports that are not available through the HSP, but are available through the NDIS include, smoke detectors, visual doorbells, assistive listening devices, etc.

If I am on the NDIS does that mean I am automatically eligible to receive a HSP voucher?

No. The eligibility criteria for both programs remain different and separate to each other. If you are a pensioner or a DVA individual with hearing disability and you would like to find out more about eligibility criteria for the HSP then you can see that here.