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LACE AI Pro: Brain-Based Hearing Rehabilitation

Auditory training beyond hearing aids
Offered through Ear & Hearing Australia clinics across Melbourne. For clearer conversations, less listening effort and more confidence in social situations.

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Better hearing starts between the ears

Hearing is not only about how much sound reaches your ears. It is also about how well your brain can recognise, organise and understand those sounds — especially in real-world situations such as restaurants, family gatherings, meetings, cafés, workplaces, group conversations and background noise.

At Ear & Hearing Australia, we believe hearing aids are often an important part of hearing care, but they are not always the whole solution. For many people, true hearing improvement requires a more complete approach: accurate diagnosis, expert hearing aid fitting, counselling, communication strategies and auditory rehabilitation.

That is why we offer LACE AI Pro, an advanced auditory training program designed to help train your brain to listen more effectively.

LACE AI Pro can be used from home on a compatible phone, tablet or computer, with short, structured training sessions that help strengthen the listening skills many people need in everyday life.

Ask Ear & Hearing Australia whether LACE AI Pro is suitable for your hearing rehabilitation journey.

What is LACE AI Pro?

LACE AI Pro stands for Listening and Communication Enhancement. It is an auditory training program designed to improve how your brain processes and understands speech.

Rather than simply making sounds louder, LACE AI Pro focuses on the listening skills behind successful communication, including:

Understanding speech in background noise

Following rapid or fast speech

Improving auditory working memory

Filling in missing words or incomplete speech cues

Supporting speech-reading and visual communication skills

Building practical listening and communication confidence

Think of it as exercise for your brain’s hearing pathways.

Just as muscles can become stronger with the right exercises, the brain’s listening system can improve with regular, targeted practice. LACE AI Pro provides that practice in a structured, convenient and engaging way.

Why hearing aids alone may not always be enough

Modern hearing aids can be highly advanced. They can improve access to speech, reduce background noise, enhance directionality, connect to phones and adapt automatically to different environments.

However, hearing aids do not replace the brain’s role in listening.

Your hearing aids deliver sound.
Your brain still has to interpret it.

This is why some people may still experienced hearing difficulties despite using hearing devices.
These difficulties may not always mean the hearing aids are wrong. In many cases, the brain needs time, support and training to make better use of the sound it receives.

LACE AI Pro is designed to support this important part of the hearing journey.

A premium addition to your hearing care plan

At Ear & Hearing Australia, LACE AI Pro may be recommended as part of a broader Aural Rehabilitation Journey.

For eligible patients, it may be included as an added-value component of selected premium care plans. It may also be available as a separate subscription for clients who are not on a premium care package but would still benefit from structured auditory training.

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This makes LACE AI Pro suitable for:

New hearing aid users adjusting to amplified sound

Existing hearing aid users who still struggle in noise

People with mild hearing loss who are not ready for hearing aids

People who report listening difficulty despite a relatively good hearing test

Patients wanting to improve communication confidence

Adults who want to keep their listening skills active and sharp

People who feel tired or overwhelmed after conversations

Clients preparing for demanding listening environments at work, socially or with family

The Ear & Hearing Australia difference

Many online hearing aid sellers and retail-style clinics focus mainly on devices.

Our approach is different.

We view hearing care as a clinical rehabilitation process. This means we look beyond the hearing aid and consider the whole person: their hearing history, communication needs, lifestyle, medical background, listening environments, expectations, family concerns and long-term goals.

LACE AI Pro fits naturally into this approach because it supports the part of hearing that happens after sound reaches the ear — the brain’s ability to listen, process, remember and understand.

We usually prescribed LACE AI Pro as part of our supervised hearing rehabilitation plan.

Our supervised hearing rehabilitation plan:

✓Comprehensive diagnostic hearing assessment
✓Speech testing and speech-in-noise assessment where appropriate
✓Hearing aid prescription and fitting if needed
✓Real-ear measurement and best-practice verification
✓Fine-tuning and follow-up appointments
✓Counselling and communication strategies
✓Family or communication partner involvement
✓Auditory training with LACE AI Pro
✓Ongoing monitoring and support

How LACE AI Pro can help

LACE AI Pro focuses on several listening and cognitive communication skills, including:

Clearer conversations in noise

Background noise is one of the most common complaints for people with hearing loss. Restaurants, family dinners, cafés, meetings and social events can all become difficult. LACE AI Pro includes training designed to help your brain practise separating speech from competing noise, so conversations may become easier to follow over time.

Better understanding of fast speech

Some people speak quickly. Others mumble, turn away or speak from another room. LACE AI Pro includes rapid speech and listening exercises that help train the brain to keep up with more challenging speech patterns.

Improved listening confidence

Hearing difficulty can gradually reduce confidence. Some people start avoiding restaurants, meetings, group conversations or family events. By practising listening in a structured way, LACE AI Pro can help rebuild confidence and encourage more active participation in everyday life.

Reduced listening effort

When hearing is difficult, the brain has to work harder. This can lead to fatigue, frustration and withdrawal. Auditory training may help the brain process speech more efficiently, reducing the feeling that you always have to work hard to keep up.

Better use of hearing aids

Hearing aids provide access to sound, but your brain still needs to adapt to that sound. LACE AI Pro can support new and existing hearing aid users by helping them practise listening with the sound their hearing aids provide. This can be especially valuable during the early adjustment period.

Better communication with loved ones

One of the most meaningful features of LACE AI Pro is the ability to include familiar voices in training. Practising with voices that matter — such as a partner, children, grandchildren or close friends — can make training more personal and relevant. For many people, the goal is not simply to “hear better”. The goal is to stay connected.

What skills does LACE AI Pro train?

Speech-in-noise recognition

This helps train your ability to follow speech when other sounds are present, such as in restaurants, shopping centres, family gatherings or busy workplaces.

Rapid speech comprehension

This helps your brain practise keeping up when people speak quickly or when conversation moves fast.

Auditory working memory

This supports your ability to hold on to what you hear long enough to make sense of it. This is important in conversation, instructions, appointments, meetings and phone calls.

Missing word reasoning

Real-life speech is often incomplete. People turn away, background noise covers parts of words, and some sounds are missed. LACE AI Pro helps train the brain to use context and reasoning to fill in gaps.

Speech-reading support

Listening is often easier when we combine hearing with visual cues such as facial expression, lip movement and body language. LACE AI Pro includes training to support this natural communication skill.

Communication strategies

LACE AI Pro also helps reinforce practical strategies for difficult listening situations, so you can become a more active and effective communicator.

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LACE AI Pro for hearing aid users

If you have recently been fitted with hearing aids, your brain may need time to adjust to sounds you have not heard clearly for months or years.

At first, some sounds may feel sharper, louder, busier or more distracting. This is part of the adaptation process. Hearing aids improve access to sound, but the brain still needs to relearn how to organise and prioritise that sound.

LACE AI Pro can help support this transition by providing structured listening practice during your hearing aid adjustment period.

It may help you:

✓Adapt more confidently to amplified sound
✓Practise listening in realistic situations
✓Improve speech understanding in background noise
✓Build confidence using your hearing aids socially
✓Make better use of your hearing aid technology
✓Stay engaged with your rehabilitation plan

For many hearing aid users, LACE AI Pro can become the missing link between “hearing more sound” and “understanding more clearly”.

LACE AI Pro for people without hearing aids

Not everyone who struggles to listen needs hearing aids immediately.

Some people have mild hearing loss. Others have normal or near-normal hearing results but still struggle in noise, meetings or complex listening environments. Some people notice that listening becomes more effortful with age, fatigue, stress or demanding work situations.

LACE AI Pro may be useful for selected people who do not currently wear hearing aids but want to improve listening performance and communication confidence.

A clinical hearing assessment is recommended first, so we can determine whether your difficulties are due to hearing loss, auditory processing challenges, medical factors, ear health issues or other causes.

LACE AI Pro and aural rehabilitation

Aural rehabilitation is the process of helping a person hear, listen, communicate and participate more effectively in daily life.

It may include hearing aids, but it is not limited to hearing aids.

LACE AI Pro supports the auditory training component of this journey.

At Ear & Hearing Australia, this is why we see LACE AI Pro as an important tool in modern hearing rehabilitation — not just a standalone product.

A complete aural rehabilitation plan may include:

✓Understanding your hearing results
✓Identifying your most important communication goals
✓Selecting appropriate hearing technology if needed
✓Optimising hearing aid settings
✓Training the brain to process speech more effectively
✓Learning communication strategies
✓Involving family members or carers
✓Reviewing progress over time

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What is involved?

LACE AI Pro is designed to be convenient and flexible.

Most patients complete short training sessions from home using a compatible phone, tablet or computer. Training is usually completed in regular sessions over a period of weeks.

Your audiologist can help you get started, explain how to use the program and discuss how LACE AI Pro fits into your overall hearing care plan.

Depending on your needs, we may also use your progress to guide future counselling, communication strategies or hearing aid fine-tuning.

Why choose Ear & Hearing Australia for LACE AI Pro?

What skills does LACE AI Pro train?

Speech-in-noise recognition

This helps train your ability to follow speech when other sounds are present, such as in restaurants, shopping centres, family gatherings or busy workplaces.

Rapid speech comprehension

This helps your brain practise keeping up when people speak quickly or when conversation moves fast.

Auditory working memory

This supports your ability to hold on to what you hear long enough to make sense of it. This is important in conversation, instructions, appointments, meetings and phone calls.

Missing word reasoning

Real-life speech is often incomplete. People turn away, background noise covers parts of words, and some sounds are missed. LACE AI Pro helps train the brain to use context and reasoning to fill in gaps.

Speech-reading support

Listening is often easier when we combine hearing with visual cues such as facial expression, lip movement and body language. LACE AI Pro includes training to support this natural communication skill.

Communication strategies

LACE AI Pro also helps reinforce practical strategies for difficult listening situations, so you can become a more active and effective communicator.

Book a consultation to discuss whether LACE AI Pro should be part of your hearing rehabilitation journey.

Book a Hearing Rehabilitation Consultation

Frequently Asked Questions About LACE AI Pro

What does LACE stand for?

LACE stands for Listening and Communication Enhancement. It is an auditory training program designed to improve the brain’s ability to process and understand speech.

What is LACE AI Pro?

LACE AI Pro is an advanced auditory training program that helps train listening skills such as speech understanding in noise, rapid speech comprehension, working memory and communication confidence.

Is LACE AI Pro a hearing aid?

No. LACE AI Pro is not a hearing aid. Hearing aids improve access to sound. LACE AI Pro helps train the brain to process and understand sound more effectively.

Do I still need hearing aids if I use LACE AI Pro?

Some people need hearing aids, some may not, and some may benefit from both. LACE AI Pro does not replace a proper hearing assessment or hearing aids when hearing aids are clinically indicated.

Can LACE AI Pro improve my hearing?

LACE AI Pro does not medically restore damaged hearing cells or reverse hearing loss. Its aim is to improve listening performance, speech understanding and communication confidence by training the brain’s auditory processing skills.

Why do I hear but not understand?

This is one of the most common complaints in hearing care. You may detect sound but still struggle to understand speech clearly, especially in background noise. This can occur due to hearing loss, reduced clarity, auditory processing difficulty, cognitive listening load or a combination of factors.

Can LACE AI Pro help with background noise?

LACE AI Pro includes speech-in-noise training, which is designed to help the brain practise understanding speech when competing noise is present.

Is LACE AI Pro useful for new hearing aid users?

Yes, it may be very useful for new hearing aid users. Hearing aids provide more sound, but the brain needs time and practice to adapt to that sound. LACE AI Pro can support the adjustment process.

Is LACE AI Pro useful if I already wear hearing aids?

Yes. Many experienced hearing aid users still struggle in noise or group conversation. LACE AI Pro may help improve listening confidence and communication strategies even after years of hearing aid use.

Can I use LACE AI Pro if I do not wear hearing aids?

Possibly. Some people with mild hearing difficulties, normal hearing tests but listening complaints, or difficulty in noise may benefit from auditory training. A hearing assessment is recommended first.

Is LACE AI Pro suitable for people with mild hearing loss?

Yes, it may be suitable for some people with mild hearing loss, particularly if they notice difficulty in noisy or complex listening environments.

Is LACE AI Pro suitable for severe hearing loss?

It depends on your hearing levels, speech understanding, hearing aid use and goals. A clinical assessment is needed to determine suitability.

Can LACE AI Pro help with auditory processing difficulties?

LACE AI Pro is designed to train listening and processing skills. However, auditory processing difficulties can have different causes, so an audiologist should assess whether it is appropriate for your situation.

Can LACE AI Pro help with tinnitus?

LACE AI Pro is not a tinnitus treatment program. However, some people with tinnitus also experience listening fatigue or difficulty understanding speech, and auditory training may be considered as part of a broader care plan. If tinnitus is your main concern, a tinnitus assessment is recommended.

Can LACE AI Pro help with dementia or prevent cognitive decline?

LACE AI Pro should not be presented as a treatment or prevention for dementia. However, good hearing care may support communication, social engagement and listening confidence. If cognition is a concern, medical advice should be sought from your GP or specialist.

How long does each LACE AI Pro session take?

Sessions are designed to be short and manageable. Many patients complete training in brief regular sessions, often around 15 minutes at a time, depending on the recommended program.

How often should I use LACE AI Pro?

Consistency is important. Your audiologist will guide you on the most suitable training schedule for your needs.

How long before I notice results?

Some people notice changes within weeks, while others need more time. Outcomes vary depending on hearing levels, consistency, motivation, hearing aid use and the listening challenges being addressed.

Is LACE AI Pro difficult to use?

LACE AI Pro is designed to be user-friendly. If you are unsure about technology, our team can help you get started.

What device do I need?

LACE AI Pro can typically be accessed using a compatible smartphone, tablet or computer. Our team can help confirm the best option for you.

Do I need internet access?

Yes, you will generally need internet access to set up and use the program.

Can I do LACE AI Pro at home?

Yes. One of the advantages of LACE AI Pro is that it can be completed from home or another convenient location.

Will my audiologist monitor my progress?

Where LACE AI Pro is provided as part of your care plan, your audiologist may review your progress and use this information to support your rehabilitation.

Can LACE AI Pro be included in my premium care package?

At Ear & Hearing Australia, LACE AI Pro may be offered as an added-value item within selected premium care plans. Ask our team whether your care plan includes access.

Can I purchase LACE AI Pro separately?

Yes, LACE AI Pro may be available as a separate subscription for suitable clients who are not on a premium care package.

Is LACE AI Pro covered by private health insurance?

Coverage may vary depending on your health fund and level of extras cover. You should check directly with your insurer.

Is LACE AI Pro available through Medicare?

Medicare generally does not cover digital auditory training subscriptions. However, hearing assessments may attract Medicare rebates in some situations with an appropriate referral.

Is LACE AI Pro available for pensioners?

Suitability and access options can be discussed with our team. Pensioner hearing services and rehabilitation options vary depending on eligibility and the type of service required.

Is LACE AI Pro available for NDIS participants?

It may be considered for some NDIS participants if it is reasonable, necessary and related to their goals. This depends on the individual plan and funding category.

Can LACE AI Pro help me at work?

It may help people who struggle with meetings, fast conversations, background noise, phone calls or listening fatigue at work. A consultation can help determine whether it suits your work-related listening needs.

Can LACE AI Pro help in restaurants?

Restaurants are one of the most difficult listening environments. LACE AI Pro includes speech-in-noise training that may help improve listening confidence in these situations.

Can LACE AI Pro help with family conversations?

Yes, this is one of the main reasons people consider auditory training. LACE AI Pro may help support clearer, more confident communication with family and friends.

Can I train with familiar voices?

LACE AI Pro includes features that may allow training with familiar voices, such as family members or loved ones, making the program more personally meaningful.

Is LACE AI Pro suitable for older adults?

Yes, many older adults may benefit from auditory training, especially if they are motivated and able to complete regular sessions.

Is LACE AI Pro suitable for younger adults?

Yes. Adults of different ages may benefit if they experience listening difficulty, speech-in-noise challenges or communication fatigue.

Is LACE AI Pro suitable for children?

LACE AI Pro is primarily promoted for adolescents and adults. Suitability for younger users should be discussed with an audiologist.

Does LACE AI Pro replace communication strategies?

No. It works best when combined with practical communication strategies, such as improving seating position, reducing background noise, facing the speaker and involving family members.

Does LACE AI Pro replace real-ear measurement or hearing aid fine-tuning?

No. Hearing aids should still be fitted and verified properly. LACE AI Pro complements best-practice hearing aid fitting but does not replace it.

Why should I get LACE AI Pro through an audiology clinic?

An audiologist can help determine whether LACE AI Pro is appropriate, set realistic goals, support setup and connect the training to your broader hearing care plan.

Why choose Ear & Hearing Australia for LACE AI Pro?

Ear & Hearing Australia offers LACE AI Pro within a clinical, rehabilitation-focused model of care. We combine diagnostic audiology, hearing technology, counselling, communication strategies and auditory training to support better real-world outcomes.

Who may benefit from LACE AI Pro?

You may benefit from LACE AI Pro if you:

✓
Have difficulty understanding speech in background noise
✓Wear hearing aids but still struggle in restaurants or group settings
✓Are new to hearing aids and want to adapt more successfully
✓Feel tired after listening for long periods
✓Avoid social situations because listening is too hard
✓Have trouble following fast talkers
✓Often ask people to repeat themselves
✓Can hear speech but cannot always understand it clearly
✓Want to improve your listening confidence
✓Want a structured home-based hearing rehabilitation program
✓Have been told your hearing is “not bad enough” for hearing aids but still notice real-life difficulty

How much does LACE AI Pro cost?

LACE AI Pro programs at Ear & Hearing Australia start from $250.

Audiologist-guided LACE AI Pro rehabilitation packages may range from $390 to $590, depending on the level of clinical support included.

Unlike many short-term subscriptions, LACE AI Pro is generally offered as a one-off program fee with ongoing access, rather than a monthly subscription. The cost may vary depending on whether you require program access only or a more supported package that includes assessment, setup, audiologist guidance, progress review, communication strategies or hearing aid support.

LACE AI Pro may also be included, discounted or waived as part of selected comprehensive hearing rehabilitation or premium hearing device care plans.

Before you proceed, your audiologist will explain the recommended option, inclusions and fees clearly, so you can choose the level of support that best suits your hearing needs and communication goals

Is LACE AI Pro backed by research?

Yes. LACE has been studied for over 20 years and is supported by peer-reviewed research into auditory training and listening skills. At Ear & Hearing Australia, our audiologists use LACE AI Pro as part of an evidence-based approach to hearing rehabilitation.

How do I get started with LACE AI Pro?

Getting started is simple. Book an appointment with one of our audiologists at Ear & Hearing Australia. We will assess your hearing and listening needs, explain how LACE AI Pro works, and set up your personalised training program. You can then complete the training from home at your own pace, with ongoing support from our team.

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