Unitron Bluetooth support manual

Android connectivity #

• How to pair my Bluetooth hearing aids to my Android smartphone to make phone calls and stream media?
• How do I unpair the Bluetooth hearing aids from my Android smartphone?
• Bluetooth hearing aids are not being found by the Android smartphone
• Problems hearing the caller through the Bluetooth hearing aids when using an Android smartphone
• The person on the other end cannot hear the caller
• How to route the call audio from the hearing aids to the Android smartphone speaker
• Is Google Now / Google Assistant compatible with Bluetooth hearing aids?
• Is Skype, FaceTime and WhatsApp video calling compatible with Bluetooth hearing aids?

General mobile phone connectivity #

• What phones will work with Bluetooth hearing aids?
• Can Bluetooth hearing aids be paired with multiple phones?
• Why are there three hearing aids in the bluetooth phone list?
• Why does the phone first show “Hands-free” and then the name of the hearing aid when connecting to the mobile phone?
• Why does my mobile phone only find one Bluetooth hearing aid?
• How to tell if Bluetooth hearing aids are paired to the mobile phone?
• How close does the mobile phone need to be to the Bluetooth hearing aids to be connected?
• Do mobile phones need a Bluetooth Hearing Aid Profile (HAP) to connect to Bluetooth hearing aids?
• Why is the audio quality of the phone call with Bluetooth hearing aids poor?
• How to improve the phone call sound quality in noisy environments?
• Can the phone call be switched to the other hearing aid side for Moxi All hearing aids?
• How to control hearing aid volume during phone calls?
• Why does the phone conversation come through in one ear, but the TV in both ears for Moxi All?
• Why does the phone call ringtone come through in both ears but the phone call in only one ear for Moxi All?
• How does one switch between talking on the phone and watching TV?
• Do Bluetooth hearing aids stream media (audio books, videos, music) from smartphones?
• Can one hearing aid be paired to one phone/device and the other hearing aid to another phone or device?
• Can Bluetooth hearing aids be paired to my Bluetooth landline phone at home?
• The caller’s name is not announced like on a Bluetooth headset
• Can more then one Bluetooth device be connected to the hearing aids at the same time?
• What Bluetooth functions are available with Tap control?