How to pair Starkey hearing aid with an Android device

To adjust your hearing aids with your Android™ device, you must use the Thrive App and pair the two together so they can communicate. Please follow the instructions to pair your device and your hearing aid.

  1. Tap the Settings icon on your mobile device.
  2. Ensure Bluetooth is on.
  3. Turn your hearing aids off and back on. This puts the hearing aids in pairing mode.
  4. Launch the Thrive app and follow the prompts.
  5. When a pair of hearing aids is discovered, you will be prompted to pair each one along with one more prompt to allow the Thrive app to manage your hearing aids.
  6. If more than one pair of hearing aids is discovered, you will see a list; tap to select and connect to yours.NOTE: Pairing can still be completed through the Bluetooth menu of your Android device, if preferred.

Reconnecting your hearing aids to your Android device
When you turn off your hearing aids or Android device, they will no longer be connected to one another. To reconnect, turn on your Android device and then power on your hearing aids.

The hearing aids will automatically connect to your Android device. If you are having trouble getting your hearing aids and app to reconnect, check the Bluetooth settings on your Android device to make sure your hearing aids are still paired and if not, repeat the pairing process.

Pair hearing aids with Android devices
Pair rechargeable hearing aids with Android devices
Pair Completely-In-Canal (CIC) hearing aids with Android devices
Thrive for Android FAQ

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