Your SAFETY is our PRIORITY

Your SAFETY is our PRIORITY

Your SAFETY is our PRIORITY

 Dear Valued Clients,

The health and wellbeing of our clients is always of utmost priority, particularly during the current outbreak of COVID-19 (Coronavirus).

Since we have been on high alert due to the presence of COVID-19 in Australia, we have been following all guidelines and recommendations provided by health authorities and health organisations. In order to minimise the risks and any possible impact this outbreak might have on our clients over the coming weeks, we have further adjusted our policies and introduced additional safeguards:

– During all appointment confirmations, we ask clients to advise us if they have noticed any cold/flu-like symptoms, and

– We require all clients attending our clinics in person to complete a brief risk assessment questionnaire when they arrive for their scheduled appointment.

Should any risk be identified for those reporting:

  • flu-like symptoms,
  • close contact with positive COVID cases, or
  • overseas travel in the past 14 days.

– We may reschedule the appointment,
– We may encourage phone reviews when appropriate, or
– We may offer hearing aid adjustments remotely via smartphone apps (only available for some hearing aids)
– We may ask for hearing aids to be dropped off or mailed to us for repairs or adjustments.

As part of our safeguards, we have also updated our infection control procedures at all our clinics to include the following:

  • Applying strict hand hygiene (Administration Staff and Clinicians)
  • Offering hand sanitisers to clients upon entry to our clinics
  • Wearing appropriate protective items such as N95 face masks and gloves as appropriate
  • Offering face masks to clients during certain procedures when closer contact is expected
  • Thorough disinfection of medical/audiological equipment after every use
  • Disinfection/cleaning of clinical rooms after every client
  • Multiple cleaning / disinfection of all reception areas throughout the course of each day

The health and safety of our clients and their families, and our staff and families are paramount and we are taking all necessary measures to ensure these are upheld while we are supporting you with your hearing needs. We will continue to monitor the situation for new developments daily and adjusting our administration policies and clinical procedures accordingly.

We appreciate your support for keeping Ear and Hearing clinics a safe environment for yourself, our staff and all other clients.

Dr Moh Dadafarin
Director of Audiology
Ear and Hearing Australia

20th Anniversary Celebrations in Melbourne

20th Anniversary Celebrations in Melbourne

20th Anniversary Celebrations in Melbourne

Ear and Hearing Australia celebrated their 20th Anniversary with some of their clients, staff and friends at the luxurious Rylands of Hawthorn.
Ear and Hearing Australia was established in Melbourne in 1998. During these 20 years, Ear and Hearing Australia has helped many thousands of clients with their hearing needs, improving their quality of life by optimising their hearing and keeping them connected to their family and friends.

During the ceremony Dr Dadafarin the Principal Audiologist at Ear and Hearing briefly spoke about his journey and Ear and Hearing’s contribution in the local community.

Dr Dadfarin said “When I think about how we have brought a smile back to people faces, I become very emotional and proud of what we have done as a team. We are celebrating how we have grown to become one of the largest independent practices in Australia. We’re celebrating our reputation, our achievement – building a client-centred practice, reputable for its professional and caring services, Ear and hearing Australia!

The credit for achieving all that we have, having the chance to stand here today and confidently talk about all these, goes to no-one else but to our professional and caring team.

I take pride in saying that we have always had the best team who have been equally passionate about helping our people. I have been lucky to have such a fantastic team of dedicated and loyal employees who really care about our company’s great values.
My present staff, and my previous employees, I would like to thank you all from the bottom of my heart for making us who we are. Thanks for all your contributions.

Dr Dadafaring added “On this special day, on behalf of my team, I would like to make a promise to our clients: To Keep our good values and to continue providing you all with the best level of care and support you deserve. So, let’s look forward to the amazing years to come. Let’s celebrate!”

Here is what some of Ear & Hearing clients had to say at the event:

“ I just want to say thank you. What a great great service you’ve provided and many many more years. a lot of places have closed and you’re open and I can tell you the secret why you’re still open Moh, and that’s your consistent customer service. Every time we go in its always the same, its always amazing, always happy, always helpful. So once again
congratulations and thank you for giving me my life back.” – Christina

”Four of us have been clients of Moh for some 20 years since he first started. Our two children were both professionally trained and their hearing was a massive impediment to their satisfactory progress in their workplace and Moh was able to fit them with appropriate hearing aids.” – John
“ It’s been wonderful to have an association with Moh and his team… as an independent group, they have access to all sort of hearing aids…”

“Moh and his team were very patient, and they made sure that I ended up with just the right kind of hearing aid. “ – Dr. Bell:

Tuning in for a better quality of life

Tuning in for a better quality of life

Tuning in for a better quality of life

People with hearing loss don’t have to miss a beat thanks to vastly improved technology.

When hearing loss is left untreated, it can significantly affect a person’s quality of life and result in social and health impacts beyond the initial impairment.

… “People who suffer from hearing loss start to avoid social situations because it’s frustrating having to ask people to repeat themselves over and over again,” says Dr Moh Dadafarin, director and principal audiologist at Ear & Hearing Australia. “They stop enjoying listening to music and watching movies and television shows. Without realising it, untreated hearing loss can cause you to miss out on a lot.”

Untreated hearing loss can also contribute to physiological problems including memory and cognitive decline, and auditory deprivation, a condition where the brain loses the ability to interpret words.

Significant advances in hearing loss fields mean more effective treatments are available. Many modern hearing aids are digital, wireless and so small they seem ‘invisible’. Newer hearing aid models allow users to hear from all directions in multiple sound environments.

Although treatment has evolved and research is ongoing, Dr Dadafarin says that many people who would benefit from wearing hearing aids don’t get them.

“I often hear people citing reasons like, ‘My hearing loss is not severe enough’, and ‘Hearing loss is not disruptive to my life’, even from those with very significant hearing loss,” he says.

“Loss develops over time and people can be unaware of just how much life they’re actually missing out on.”

Dr Dadafarin says hearing aids have significantly improved his patients’ relationships, social lives, physical and mental health.

“You feel confident to be a part of the conversation again and to participate in your life.”

Dr Dadafarin says the first step to addressing hearing loss is a hearing evaluation with a professional audiologist. Early diagnosis through a comprehensive hearing evaluation and prompt treatment are key to dealing with hearing loss and often result in the most successful outcomes.

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IN THE NEWS: September 20th, 2018 The Age News Editorial

IN THE NEWS: September 20th, 2018 The Age News Editorial

IN THE NEWS: September 20th, 2018 The Age News Editorial

In a recent article in The Age, Dr Moh Dadafarin discusses how sophisticated hearing aid technology has changed hearing aids into technology devices that people use to communicate wirelessly.

Dr Moh Dadafarin as featured in The Age

Aids that adapt to the world around you

Article Excerpt:
… “Hearing aids are not big and bulky any more. In most cases, people can have a discreet hearing aid or sometimes even an ‘invisible’ hearing aid,” he says.

… “One person in particular said he didn’t want to tell his partner that he was wearing a hearing aid,” Dr Dadafarin says. “So, even a partner won’t notice it. If you get close, you don’t see it. That’s what I mean by invisible.”

Hearing aid technology has also significantly improved… “With the advances in technology, the hearing aids can overcome your hearing difficulties in every situation, including noisy environments.”

Sophisticated technology can self-adjust volume, compression, noise management and directionality depending on the person’s environment… There has also been a rise in the use of Bluetooth technology in hearing aids.

“Hearing aids are not just hearing aids any more. They’re technology devices that people use to communicate with their phone or their music devices wirelessly,” Dr Dadafarin says.

“You can connect your hearing aids to your iPhone, iPad or computer. You can FaceTime, watch movies and listen to your messages. Everything is wireless in your ears. It’s like using headphones. Hearing aids have come of age.”

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IN THE NEWS: September 13th, 2018 The Age News Editorial

IN THE NEWS: September 13th, 2018 The Age News Editorial

IN THE NEWS: September 13th, 2018 The Age News Editorial

Dr Moh Dadafarin, discusses how hearing aids can noticeably improve quality of life and boost confidence in a recent article in The Age newspaper.

Aids that adapt to the world around you

Article Excerpt:

… “Hearing aids are not big and bulky any more. In most cases, people can have a discreet hearing aid or sometimes even an ‘invisible’ hearing aid,” he says.

… “One person in particular said he didn’t want to tell his partner that he was wearing a hearing aid,” Dr Dadafarin says. “So, even a partner won’t notice it. If you get close, you don’t see it. That’s what I mean by invisible.”

Hearing aid technology has also significantly improved… “With the advances in technology, the hearing aids can overcome your hearing difficulties in every situation, including noisy environments.”

Sophisticated technology can self-adjust volume, compression, noise management and directionality depending on the person’s environment… There has also been a rise in the use of Bluetooth technology in hearing aids.

“Hearing aids are not just hearing aids any more. They’re technology devices that people use to communicate with their phone or their music devices wirelessly,” Dr Dadafarin says.

“You can connect your hearing aids to your iPhone, iPad or computer. You can FaceTime, watch movies and listen to your messages. Everything is wireless in your ears. It’s like using headphones. Hearing aids have come of age.”

IN THE NEWS: June 29th 2017 Dockland News

IN THE NEWS: June 29th 2017 Dockland News

IN THE NEWS: June 29th 2017 Dockland News

In a recent article in the Docklands News, Dr Moh Dadafarin examines the many hearing loss treatment options available at Ear & Hearing Australia audiology clinics across Melbourne.

What’s that you said?

Article Excerpt:

… Relatively new to the CBD, Ear and Hearing Australia is well established in Melbourne, with five major clinics and nine visiting sites, including Docklands. As a one-stop-shop, Ear and Hearing Australia offers hearing tests, electrophysiological assessments, independent advice, hearing aid fitting, tinnitus assessment and ongoing support.

“Proudly independent, we are not aligned with any hearing aid manufacturer. Instead, we give you unbiased advice for your hearing needs and offer you the most appropriate hearing solutions, hearing aids and assistive listening devices (if needed) from a wide range of brands for optimum audiological outcomes,” (Director & Principal Audiologist) Dr Dadafarin said.

“We have a team of leading audiologists specialised in all aspects of hearing loss with masters and/or doctorate degrees in audiology, with up to 30 years of experience each, employing research and advances in technologies to offer the latest hearing loss treatment options.”

Wax removal is another service offered on-site.  And it’s not the usual washing and syringing either. The team uses microscope-guided suction to safely remove earwax.

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